Utility bills leave residents in hot water

Temperatures were below zero for days at a time, and the furnace was running nonstop, driving up your heating bill.

Those bills rose to record highs, and now homeowners struggle to pay them. Utility companies are seeing more customers ask for extra time to pay.

Vectren has about 30 percent more customers than typical signed up for extended payment agreements, spokeswoman Chase Kelley said. That means customers get a three- or six-month extension to pay off the balance of their gas bill without getting disconnected as long as they pay each month.

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