JCPL Column: Need Help with Technology? Visit the Library

Did you purchase a new device on Prime Day and need a little help using it?

If so, you are in luck! Johnson County Public Library has many resources to help you learn the basics and expand your digital literacy skills.

All four Branches offer a service called Book-A-Librarian which allows individuals to schedule a one-on-one meeting with a staff member to get up to one hour of personalized assistance. Library staff can help you access the library’s databases and digital resources. They can help you learn computer, internet and e-mail basics, and how to use select government and employment sites. If any question is beyond our scope of knowledge, we will refer you to the appropriate community resource. Those who need assistance can bring in their device or use a library computer.

Anyone interested in receiving one-on-one help can complete a brief questionnaire at PageAfterPage.org/BookALibrarian. Once the questionnaire is received, a library staff member from your chosen branch will contact you to schedule an appointment. Individuals may also call or visit a Branch to schedule an appointment for personalized assistance.

In addition to personalized help from library staff, JCPL offers many digital resources to help you learn new skills or expand existing ones. Many of those resources can be found on our website at PageAfterPage.org/research. One that I often recommend to patrons is LinkedIn Learning. LinkedIn Learning offers short videos, courses and learning paths that combine several related courses. Users can go at their own pace and watch a portion or all of a video or course. If an entire course is completed, you receive a certificate of completion. These certificates can be added to a resume to assist with job searching. With a Johnson County Public Library card, you can access this resource from the comfort of your home.

Additionally, the library subscribes to Gale Courses for JCPL cardholders. These online, instructor-led courses start new each month and run for six weeks. The tasks and quizzes have to be completed by a set date to complete the full course.

In addition to great resources like LinkedIn Learning and Gale Courses, library staff can also point you to other electronic and community resources. Whether you need assistance navigating a new device or you’re interested in developing new skills with at-home resources from the library, JCPL is here to help.

Stefanie Davis is the Adult Services Librarian at the White River Library Branch. JCPL staff members share in writing this bi-monthly column for the Daily Journal. Send comments to [email protected]