Leadership Johnson County will be hosting an October workshop on “Creating the Customer Experience and Enhancing Customer Loyalty.”
The event will be held Oct. 26 from 9 a.m. to 12 noon at the Johnson County Armory, 325 Minuteman Way.
Participants will learn from top organizations on establishing a vision and service culture that focuses on the “why” for both their employees and customers. Participants will identify their own touchpoints that can have a major impact on customers and be able to identify key words and key times to create an overall service excellence experience.
Registration is required. The cost is $59 per person for Leadership Johnson County Signature Program graduates, Franklin College alumni, Franklin and Indy Chamber of Commerce members, and Aspire members. The general public can attend for $69 per person. Group discounts are available.
For more information or to register, visit www.leadershipjohnsoncounty.org or contact Bea Northcott at [email protected].
